Shipping policy

Shipping Policy

Effective Date: August 1st, 2024

At ChristiansCraft.co, we strive to ensure that your order is processed and shipped efficiently. Please review the following information regarding our shipping procedures, costs, and timelines.

1. Order Processing

  • Orders are typically processed within [3-5] business days of receiving your order.
  • Orders placed on weekends or holidays will be processed on the next business day.
  • You will receive an email confirmation once your order has been shipped.

2. Shipping Rates

  • Shipping rates are calculated at checkout based on the weight and destination of your order.
  • We offer free standard shipping for orders over [$150] within [US].

3. Shipping Methods

We use reliable carriers such as USPS, UPS, and FedEx. The estimated delivery time depends on the shipping method chosen:

  • Standard Shipping: Typically delivered within 3-7 business days.
  • Expedited Shipping: Typically delivered within 2-3 business days.

Delivery times are estimates and may vary due to factors such as weather, carrier delays, or customs processing for international orders.

4. Shipping Locations

We currently ship to all 50 U.S. states, including:

 

  • The contiguous United States
  • Alaska
  • Hawaii

Please note that delivery to Alaska and Hawaii may take longer than standard estimates.

5. International Shipping

  • International orders may be subject to customs duties, taxes, and other fees determined by the destination country.
  • These fees are the responsibility of the customer and are not included in the product price or shipping cost.
  • Delivery times for international shipments may be extended due to customs processing.

6. Order Tracking

Once your order has shipped, you will receive an email with tracking information. You can track your package through the carrier’s website using the tracking number provided.

7. Lost or Delayed Packages

  • We are not responsible for packages that are lost or delayed due to incorrect shipping addresses provided by the customer.
  • If your package is lost or delayed by the carrier, please contact us at [insert contact email], and we will assist you in resolving the issue.

8. Undeliverable Packages

If a package is returned to us as undeliverable due to an incorrect address or refusal of delivery, the customer will be responsible for any additional shipping costs to resend the package.

9. Shipping to P.O. Boxes

We do not ship to P.O. Boxes. Please provide a valid residential or business address when placing your order.

10. Order Modifications

If you need to change your shipping address after placing an order, please contact us as soon as possible at [christianscraftco@gmail.com, (christianscraftco on etsy), or at (843)437-6155]. We will do our best to accommodate your request, but once an order has been processed or shipped, we may not be able to make changes.

11. Contact Us

For any questions regarding our shipping policy or to inquire about the status of your order, please contact us at:

Email: [christianscraftco@gmail.com]
Phone: [(843-437-6155]